Havana international airport improves its customer services

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The investments made in terminal 3 at the Jose Marti international airport in Havana have made it possible to improve the services provided to travelers.

This process, still underway, has contributed to relieve the congestion at the airport, Granma newspaper reported this Thursday.

Iran Cueto Carmona, general coordinator of the airport, indicated there is a need to improve the lighting in the departure rooms of passengers, immigration and customs and in the last waiting room. New wheelbarrows were brought in and a major repair was carried out on the panoramic elevators and that of passengers with reduced movement, who use the wheelchair service, he added.

In all areas of Terminal 3, power connectors were installed so that passengers could charge their mobile devices or other equipment.

The repair of the luggage mats, which ensure there are no interruptions in the arrival of passengers, is another of the actions undertaken, and work is being done on the construction of a fifth luggage mat.

Next month, 12 self-check-in booths are expected to start operating, a technology that allows passengers to check their tickets from their own devices.

The 2020 projections include work on the airport infrastructure, maintenance of the floors and the lighting of the walkways connected to the aircraft, the executive concluded.

(Taken from ACN)

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